MyParking and the related websites are registered trademarks and property of Com-Media Sas.
On MyParking websites you can book a parking spot in affiliated car parks in the following way:
- booking with payment upon arrival
The following terms govern the relationship between Com-Media Sas, that owns MyParking service (hereafter "MYPARKING") and the user (hereafter "USER").
MYPARKING offers the booking service of parking areas published on the website www.myparking.it and on the related websites.
The availability of the parking areas and the related services is guaranteed and provided by the parking manager.
Therefore the parking manager is legally and exclusively responsible for the organisation and the custody of the vehicles parked in the areas as booked by the USER. The parking manager is also responsible for the truthfulness, the correction and the update of the information communicated and published on www.myparking.it and on the related websites.
MYPARKING checks the prices published in order to offer the best prices. Prices may increase or decrease according to seasonality or special offers. All the prices are valid for online booking only and include VAT.
A - Booking Procedure
B - Guidelines for purchase of goods and services
Art. 1 – Relationship between the USER and MYPARKING
Using MYPARKING, the USER calls upon Com-Media sas to contact on his/her behalf the parking provider to book a parking spot in the selected parking area ("agency contract", see Art. 1704 of Italian Civil Code). By inserting on the webpage the data requested, the USER accepts and has to comply with MyParking terms and conditions.
If the USER chooses the prepaid booking, the pre-payment is considered as a mean for MyParking to complete the booking on behalf of the USER (Art. 1719 of Italian Civil Code).
The present guidelines must be read and fully accepted. In order to complete the booking procedure, these guidelines are intended as automatically accepted by the USER.
Art. 2 - Service Payment
The online payment can be made through a credit card or a prepaid card (Visa, Visa Electron, MasterCard, PostePay), a PayPal account or via bank transfer (selecting MyBank service). The payment is made through a virtual EPOS terminal in safe mode with a 128 bit irreversible encryption on the bank website. MYPARKING as no access to payment data.
Art. 3 - Credit card, PayPal account and bank account owner's and USER's obligation
The USER commits to carefully read and accept the present guidelines, as necessary condition for the purchase.
Art 3.1 - Effectiveness of the agreement and the documents to keep
MYPARKING commits to promptly send to the USER the "MyParking booking confirmation" with all the useful information and instructions about the service. In case of a prepaid booking, the USER can insert his/her email address during the payment procedure in order to get a transaction confirmation. This email, however, is to be considered just as payment confirmation and it is not valid as booking confirmation to access the booked car park, as specified on www.myparking.it and on related websites.
Art. 4 - Limitation of liability
MYPARKING is not liable for any direct or indirect damages that may occur related to its service. MYPARKING commits to collaborate with the competent authorities and to communicate all the necessary data to identify and prevent any Internet related crimes.
Art. 5 - Compromissory clause
Any controversies in understanding and carrying out the present agreement may be referred to a conciliator of the Chamber of Commerce of Genoa, who will decide according to the online conciliation procedure.
Art. 6 – Cancellation
Any information regarding the booking cancellation can be found on MYPARKING website and the USER commits to follow the provided instructions and functionality.
Cancellation requests sent through the "HELP" section are automatically managed. The advance notice (that is how far in advance of the booking start time MYPARKING receives the cancellation request) is calculated from the moment the request is sent.
To cancel bookings that are to be paid upon arrival the USER can also contact the parking personnel on the phone numbers mentioned on the "MyParking booking confirmation".
This procedure can be used at least 48 hours in advance of the parking start time as mentioned in the booking. Alternatively, cancellation requests can be submitted per email to MyParking Customer Care as explained in the "HELP" section. However, cancellation and refund requests sent by email are managed only during business hours (from Monday to Friday from 09:00 to 19:00 - except on holidays). The advance notice is calculated from the moment MYPARKING has the possibility to manage the request. For this reason, it is advisable to submit cancellation requests through the "HELP" section.
In case the requirements above mentioned are met, the booking will be refunded detracting administrative and accounting costs, that correspond to 5% of the booking price, with the minimum amount of 5,00 Euro.
In case the USER makes a new prepaid booking, the previous booking will be always refunded. In any case, however, the USER should follow the procedure as mentioned in the "HELP" section.
Refund requests sent after the entry date booked will not be accepted in any case.
Art. 7 – General
The USER acknowledge s/he has fully read the present agreement.
In some cases, MYPARKING may decide not to apply one or more clauses of this agreement. However, it does not imply that MYPARKING may apply one or all the clauses of this agreement, if required.
7.1 In case some of the above mentioned clauses are not applicable, the other ones remain effective.
7.3 Any legal controversy arising out or related to this agreement between MYPARKING and the purchaser will be settled according to Italian Law and exclusively by Genoa Court.
7.5 For any information about www.myparking.it and the related websites, please refer to the "HELP" section to read the Frequently Asked Question (FAQ), or call the number 899 908080 (from Monday to Friday from 9:00 to 19:00 - except on holidays; please check the HELP section to know prices and conditions), or write to firstname.lastname@example.org
All content is copyrighted 2017 © Com-Media sas - Via M. Fanti,10 R - 16149 – Genoa